Each terminal building at Cancun airport has a "meet and greet area" where travel receptionists normally wait for their customers as they exit the arrival gate. Our representative will be waiting for you there. Look for the "VAN TRAVEL" sign and give him your name; he will take you to the van boarding ramp. He keeps a list of passengers with him at all times to double-check all service details. If you have a return service, you must inform him that your pick-up time is the same as the one you previously requested.